Unique Concept: The keys to successfully set up your kitchen

Published on the 31/03/2022

The kitchen has become an essential place, whereby cooking is no longer the sole activity performed: we now work there, meet and receive friends and family... We chat while the pot simmers!

To bring style and comfort to this strategic place in the house, trust the professionals of Unique Concept. With their expertise, human service and quality products, these professionals will be able to concoct a lively space for you for optimal functionality and comfort.

Impeccable service…

Resolutely believing that a successful project is based as much on the quality of the products as on the service provided, the team of Unique Concept is committed to its customers through a formal pact of trust.

© Eric Lee

As a guarantee of impeccable service, this pledge – co-signed by Unique Concept and every new customer when the contract is awarded – allows the kitchen designer to offer complete satisfaction in terms of:

Quality – Official representative in Mauritius of German kitchens Nolte Küchen (whose reputation is excellent internationally), Unique Concept can confidently market these highly aesthetic and functional products with the manufacturer’s warranty;

Durability – Its after-sales service for your kitchen during the warranty period – and well after –, as well as a maintenance offer to ensure its maintenance and extend its lifespan, are the assets to make your kitchen last;

Expertise – On the market for nearly 10 years now, the Unique Concept team undertakes to study your project within 5 days and provide you with its best advice, whether for lighting, storage, choice materials, or organization and circulation;

Customer service –personalised support and sound advice, including strict compliance with delivery times and a single counter to manage the order of all your household appliances at preferential rates… Everything is there to ensure that each customer is satisfied!

“A service with human touch is the key for a development project. Beyond the provision of a kitchen or a laundry room, it is in a real-life project that we offer our customers”, says Rodolphe Grimal, co-founder of Unique Concept.

This is why the company has structured its team around four key departments: administration, which greases the wheels and ensures the flow of information; the sales representative with his planning advice to design a kitchen to suit your profile; operational, from site planning to the installation of household appliances to the last screw, and quality to ensure one-stop-shop after-sales service.